Terms of service

1. Access and Account

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, including browsing our online store or purchasing products or services, you may be asked to provide certain information, such as your email address, billing information, payment information, and shipping information.

You represent and warrant that all information you provide is accurate, current, and complete, and that you have all rights necessary to provide such information.

You are solely responsible for maintaining the security of your account credentials and for all activity associated with your account. You may not transfer, sell, assign, or license your account to another person.

2. Our Products

We make reasonable efforts to provide accurate descriptions and representations of our products and Services. However, colors, textures, finishes, and product appearance may vary from how they appear on your screen due to device type, display settings, lighting, and other factors.

We do not warrant that the appearance or quality of products purchased through the Services will exactly match images or renderings displayed online.

Product descriptions, specifications, availability, and offerings may be changed at any time without notice. We reserve the right to discontinue products and to limit quantities offered to any person, geographic region, or jurisdiction.

3. Orders

When you place an order, you are making an offer to purchase. Crafted Gates Co. reserves the right to accept or decline an order for any lawful reason at its discretion.

An order is not accepted until we confirm acceptance and successfully process payment.

Please review your order carefully before submitting it. We may be unable to accommodate cancellation requests after an order has been accepted or entered fulfillment.

If we decline, modify, or cancel an order, we may attempt to notify you using the email address, billing address, shipping address, or phone number provided with the order.

Purchases are subject to our Return & Refund Policy.

You represent and warrant that purchases are intended for personal or household use and not for unauthorized commercial resale or export.

4. Prices and Billing

Prices, discounts, and promotions are subject to change without notice. The price charged will be the price in effect when the order is placed and will be reflected in your order confirmation.

Unless expressly stated otherwise, posted prices do not include applicable taxes, shipping, handling, customs duties, or import charges.

Prices displayed through our Services may differ from prices offered by third-party retailers or marketplaces.

Promotional offers may be governed by separate terms. If promotional terms conflict with these Terms, the promotional terms will control with respect to that promotion.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases and to promptly update information as needed.

You represent and warrant that payment information provided is accurate, that you are authorized to use the payment method, and that you will pay all applicable charges, including shipping and taxes where applicable.

5. Shipping and Delivery

All delivery dates and transit times are estimates only and are not guaranteed.

We are not responsible for delays caused by shipping carriers, customs processing, severe weather, supply interruptions, or other circumstances outside our reasonable control.

To the extent permitted by applicable law, risk of loss may transfer when products are delivered to the applicable carrier.

6. Intellectual Property

The Services, including trademarks, brands, text, displays, images, graphics, reviews, video, audio, and the design, selection, and arrangement thereof, are owned by Crafted Gates Co., its affiliates, or its licensors and are protected by applicable U.S. and foreign intellectual property laws.

You may use the Services for personal, non-commercial purposes only. Without our prior written consent, you may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit material from the Services except as permitted by applicable law.

Except as expressly provided in these Terms, no license or other right is granted to you under any patent, trademark, copyright, or other intellectual property belonging to Crafted Gates Co., Shopify, or any third party.

Crafted Gates Co. names, logos, product names, designs, and slogans are trademarks of Crafted Gates Co. or its licensors. Shopify names, logos, product names, and related marks are trademarks of Shopify. All other marks belong to their respective owners.

7. Optional Tools

We may provide access to tools or functionality offered by third parties that we do not monitor or control.

Such tools are provided “as is” and “as available,” without warranties, representations, conditions, or endorsements of any kind.

Your use of optional third-party tools is at your own risk and discretion, and you should review and understand the terms provided by the relevant third-party provider.

Any new features, tools, or resources made available through the Services will also be subject to these Terms.

8. Third-Party Links

The Services may contain links, embedded functionality, or materials provided by third parties.

We are not responsible for evaluating the accuracy, content, security, or practices of third-party websites. If you leave the Services to access third-party sites, you do so at your own risk.

We are not responsible for harm or damages arising from your use or purchase of products, services, resources, or content provided by third parties.

Questions or claims concerning third-party products or services should be directed to the applicable third party.

9. Relationship With Shopify

Crafted Gates Co. is powered by Shopify, which enables us to provide the Services to you.

However, purchases made through our Store are transactions directly between you and Crafted Gates Co.

By using the Services, you acknowledge that Shopify is not responsible for sales between you and Crafted Gates Co., including injury, damage, or loss arising from products or services purchased from Crafted Gates Co.

To the extent permitted by applicable law, you release Shopify and its affiliates from claims, damages, or liabilities arising directly from your purchases and transactions with Crafted Gates Co.

10. Privacy Policy

Personal information collected through the Services is subject to our Privacy Policy.

Because the Services are hosted by Shopify, Shopify also collects and processes certain personal information relating to your access to and use of the Services.

Information submitted through the Services may be shared with Shopify and other service providers, including providers located in countries other than where you reside, as described in our Privacy Policy.

You can also review the Shopify Consumer Privacy Policy.

11. Feedback

If you submit, upload, post, email, or otherwise transmit ideas, suggestions, reviews, proposals, plans, or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for lawful business purposes.

You represent and warrant that you own or have the necessary rights to submit the Feedback, that any compensation or incentive received has been properly disclosed, and that the Feedback complies with these Terms.

We are under no obligation to maintain Feedback in confidence, compensate you for Feedback, or respond to Feedback.

We may remove Feedback that we determine violates these Terms, applicable law, or the rights of another person.

You are solely responsible for the accuracy and legality of Feedback you submit.

12. Errors, Inaccuracies, and Omissions

The Services may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability.

We reserve the right to correct such errors, change or update information, and cancel orders where information is materially inaccurate, including after an order has been submitted, to the extent permitted by applicable law.

13. Prohibited Uses

You may access and use the Services only for lawful purposes. You may not use the Services to:

• Engage in unlawful, fraudulent, or malicious activity.
• Violate applicable international, federal, state, provincial, or local laws or regulations.
• Infringe or violate our intellectual property rights or the rights of others.
• Harass, abuse, defame, intimidate, threaten, or harm another person.
• Transmit false, misleading, unlawful, abusive, or obscene content.
• Transmit spam, unsolicited advertising, chain letters, phishing communications, or similar solicitations.
• Impersonate another person or entity.
• Upload or transmit malware, viruses, or other harmful code.
• Scrape, crawl, collect, or track personal information without lawful authorization.
• Interfere with or circumvent security features of the Services.
• Resell, exploit, reproduce, or duplicate portions of the Services except as expressly permitted.

We reserve the right to suspend, disable, or terminate access to the Services if we determine that you have violated these Terms.

14. Termination

We may terminate or suspend your access to the Services, or any part thereof, where permitted by law and at our discretion.

You will remain responsible for amounts properly due through the date of termination.

Provisions that by their nature should survive termination will remain in effect, including provisions relating to intellectual property, Feedback, disclaimers, limitation of liability, indemnification, severability, governing law, and privacy.

15. Disclaimer of Warranties

Information made available through the Services is provided for general informational purposes. We do not warrant that such information is complete, accurate, or suitable for every purpose.

EXCEPT AS EXPRESSLY PROVIDED BY CRAFTED GATES CO. OR REQUIRED BY LAW, THE SERVICES AND PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

TO THE EXTENT PERMITTED BY LAW, THIS INCLUDES IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICES WILL ALWAYS BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.

Some jurisdictions do not permit certain warranty exclusions, so some of the foregoing limitations may not apply to you.

16. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, CRAFTED GATES CO., ITS AFFILIATES, PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, AND LICENSORS, AND SHOPIFY AND ITS AFFILIATES, WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, OR REPLACEMENT COSTS, ARISING FROM OR RELATING TO YOUR USE OF THE SERVICES OR PRODUCTS PURCHASED THROUGH THE SERVICES.

These limitations apply to the fullest extent permitted by applicable law.

17. Indemnification

To the extent permitted by applicable law, you agree to indemnify, defend, and hold harmless Crafted Gates Co., Shopify, and their respective affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from claims, losses, damages, liabilities, and reasonable attorneys’ fees arising from:

• Your breach of these Terms or incorporated policies;
• Your violation of applicable law or the rights of another party; or
• Your misuse of the Services.

18. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the fullest extent permitted by law and the remaining provisions will remain in full force and effect.

19. Waiver and Entire Agreement

Our failure to exercise or enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

These Terms, together with policies and operating rules posted through the Services, constitute the entire agreement between you and us regarding your use of the Services and supersede prior or contemporaneous agreements relating to the same subject matter.

20. Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

We may assign or transfer our rights and obligations under these Terms to the extent permitted by applicable law.

21. Governing Law

These Terms and any separate agreements through which we provide the Services will be governed by and construed in accordance with applicable laws in the jurisdiction where Crafted Gates Co. is headquartered, without regard to conflict-of-law principles.

To the extent permitted by applicable law, you consent to jurisdiction and venue in the applicable state or federal courts serving that jurisdiction.

22. Headings

Headings are included for convenience only and do not limit or otherwise affect these Terms.

23. Changes to These Terms

You may review the current version of these Terms at any time on this page.

We reserve the right to update, change, or replace portions of these Terms by publishing revised Terms on the website.

Where required by applicable law, we will provide notice of material changes. Continued use of the Services after revised Terms become effective constitutes acceptance of the revised Terms.